Privacy Policy

Information We Collect

The information we collect depends on how you interact with Everanta Advisors.

Contact and Identification Information

• Name, telephone number, email address, mailing address, city, state, ZIP code, and other contact information.
• Information you voluntarily provide through contact forms, appointment requests, email, telephone calls, or other communications.

Insurance and Service Inquiry Information

When you request information about insurance or retirement-related services, we may collect information concerning the type of assistance you are seeking, such as:

• Medicare-related questions or coverage interests.
• Life insurance and final expense interests.
• Mortgage protection or term life insurance interests.
• Permanent life insurance, including indexed universal life.
• Annuity or retirement-planning interests.
• Existing coverage you want to discuss or review.
• General financial objectives, family protection needs, timing concerns, or other information you voluntarily provide.

Communications

• Email messages and website form submissions.
• SMS/text messages and messaging preferences.
• Telephone communications and information you voluntarily provide during calls.
• Appointment requests, confirmations, reminders, follow-up communications, and related records.

Website and Device Information

When you use our website, technology providers may automatically collect information such as your Internet Protocol address, browser type, device type, operating system, referring page, pages viewed, links selected, approximate geographic information, and cookie or analytics information.

Sensitive Personal Information

Our ordinary website contact form and ordinary email are not intended for transmitting highly sensitive personal information.

Certain insurance applications, enrollment systems, carrier websites, quote tools, or secure third-party platforms may separately request information necessary to determine eligibility, obtain quotes, complete an application, or process enrollment. Information collected directly by those third parties may also be governed by their own privacy policies and terms.

How We Use Information

Everanta Advisors may use information for purposes including:

• Responding to inquiries and requested callbacks.
• Scheduling, confirming, and managing appointments.
• Understanding the insurance or retirement-related services you are interested in.
• Providing educational information and responding to questions.
• Assisting with insurance quoting, applications, enrollment, servicing, or related activities when requested and permitted.
• Communicating about appointments, inquiries, applications, coverage questions, customer-service matters, or transactions.
• Sending marketing or promotional communications when the consent required by applicable law has been provided.
• Operating, maintaining, securing, and improving our website, communications systems, CRM, forms, and business processes.
• Maintaining records concerning communications, consent, transactions, and compliance.
• Preventing fraud, misuse, unauthorized access, or security threats.
• Complying with applicable legal, regulatory, carrier, contractual, and governmental requirements.

When We Share Information

Everanta Advisors may disclose information when reasonably necessary to provide requested services, operate our business, or comply with applicable requirements.

Recipients may include:

• Insurance carriers and authorized insurance-service partners.
• Quoting, enrollment, application, and policy-servicing platforms.
• Customer relationship management, scheduling, telephone, email, SMS, website, hosting, analytics, cybersecurity, and information-technology providers.
• Vendors and contractors performing services on our behalf.
• Attorneys, accountants, auditors, compliance professionals, and other professional advisers.
• Government agencies, regulators, courts, law enforcement, or other parties when disclosure is required or permitted by applicable law.

We may use communications and technology service providers that process telephone numbers or messaging information solely to provide CRM, communications, message delivery, hosting, compliance, or related services on our behalf.

SMS / Text Messaging Privacy

Everanta Advisors Messaging Program

If you separately opt in to receive text messages from Everanta Advisors, we may send messages that are consistent with the category of communications to which you consented.

• Message frequency may vary.
• Message and data rates may apply.
• Reply STOP to opt out.
• Reply HELP for assistance.
• Consent to receive marketing text messages is not a condition of purchasing insurance products or services.

Depending on the consent you provide, messages may include appointment confirmations or reminders, requested information, inquiry follow-up, service communications, coverage-related communications, educational information, and marketing or promotional communications.

If you withdraw consent for marketing messages, Everanta Advisors may still contact you through another lawful communication method when reasonably necessary to respond to a request you initiated, service an existing relationship, provide information you requested, or satisfy a legal obligation.

Mobile opt-in information and SMS consent are not sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Telephone and Automated Communications

When you request a telephone call, submit a contact request, schedule an appointment, or otherwise ask Everanta Advisors to contact you, we may use employees, contractors, telephone systems, CRM technology, or automated tools to help facilitate the requested communication, subject to applicable law.

If artificial, prerecorded, automated, or AI-assisted technologies are used for a communication, they will be used subject to applicable law and any separate consent required for that communication.

Calls may be recorded, transcribed, summarized, or analyzed where disclosed and permitted by applicable law for purposes such as customer service, documentation, training, security, quality assurance, or compliance.

This Privacy Policy by itself does not constitute consent to receive telemarketing calls, prerecorded calls, artificial-voice calls, or marketing text messages where separate affirmative consent is required by law.

Cookies and Website Technologies

Our website and service providers may use cookies, pixels, analytics, session technologies, and similar tools to help operate the site, understand website usage, remember preferences, improve performance, maintain security, and measure website activity.

Your browser may allow you to block or delete cookies. Disabling some cookies may affect the operation of certain website features.

Third-Party Websites and Services

Our website may contain links to or integrations with insurance carriers, quote systems, enrollment platforms, appointment tools, communications providers, or other third-party websites and services.

A third party's collection and use of information may be governed by that third party's privacy policy and terms. Everanta Advisors does not control the independent privacy practices of third-party websites or services.

Information Retention

We retain information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, servicing customer relationships, maintaining application or transaction records, documenting consent, resolving disputes, preventing fraud, maintaining business records, and complying with legal, regulatory, carrier, tax, contractual, or compliance requirements.

Retention periods may vary depending on the type of information, the service involved, and applicable requirements.

Information Security

Everanta Advisors uses administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure.

No website, communications platform, electronic transmission, or storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

Children's Privacy

This website is not directed to children under 13, and Everanta Advisors does not knowingly solicit personal information directly from children under 13 through the website.

A parent, guardian, or other authorized adult may provide information concerning a minor when discussing insurance coverage intended for that minor.

Your Privacy Choices and Rights

Depending on where you reside and applicable law, you may have certain rights concerning personal information maintained about you. These may include the right to request access, correction, deletion, or other action concerning certain personal information.

We may need to verify your identity before acting on certain privacy requests. Information may be retained when necessary for legal, regulatory, transactional, fraud-prevention, security, or recordkeeping purposes.

Communication Choices

• Marketing emails may be unsubscribed from using the unsubscribe mechanism provided in the applicable email.
• Text messages may be stopped by replying STOP.
• SMS assistance may be requested by replying HELP.
• Telephone and other communication preferences may be communicated directly to Everanta Advisors.

Insurance and Medicare Information

Information available through this website is intended for general educational and informational purposes. It does not replace official insurance policies, carrier contracts, plan documents, Evidence of Coverage documents, benefit summaries, enrollment materials, or other controlling documents.

Medicare information on this website is not an official communication from Medicare or another governmental agency. Eligibility, enrollment, benefits, costs, plan availability, underwriting, and product features may vary based on applicable law, carrier requirements, geographic area, contract terms, and individual circumstances.

Changes to This Privacy Policy

Everanta Advisors may revise this Privacy Policy periodically to reflect changes in our services, technology, business practices, legal obligations, regulatory requirements, or privacy practices.

When the policy is updated, the effective date displayed at the top of this page will be revised.

Contact Everanta Advisors

This Privacy Policy should be read together with the Everanta Advisors Terms & Conditions and any additional disclosures, carrier terms, consent language, application documents, enrollment materials, or notices applicable to a particular product, service, or communication.